Deskio

Introduction

Video is worth more than a thousand words... especially in the world of user support.

Deskio is a platform that aims to humanize support interactions by connecting customers and agents through video.

With Deskio, agents can solve their customers' problems faster, create lasting relationships and be more productive and valued.

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Needs

We accompanied the Deskio startup in the creation of the first version of the platform aiming at testing and validating the concept with a Startup and Corporate target.

The novelty of use by the video introduced by the platform required to imagine a simple and intuitive experience and to confront it quickly with the field.

Chef de projet

Mehdi

Sijelmassi

Designer

Tim

Tortosa

Developer

Alice

Duffour

Case Study